Website Terms and Conditions Agreement

These Terms and Conditions describe your rights and responsibilities when using Jostervia’s website and floral services. Please read them fully before using our platform.

Last updated January 23, 2026

Acceptance of Terms

Use of our website means you agree to these Terms and our Privacy Policy. If you do not agree, do not use the site. Continued use indicates ongoing acceptance of any updates.

Key Terms

Definitions help clarify how we describe our services and your user rights.

• User means anyone who browses, orders, or interacts on the Jostervia website.
• Service refers to all bouquets, floral arrangements, and related products provided through jostervia.sbs.
• Personal data covers any information allowing us to identify you, as detailed in our Privacy Policy.
• Order means any floral item requested and paid for through our site.

Using Our Services

You agree to use the website lawfully and respectfully, following any posted instructions and these terms.

Eligibility

Our services are available only to individuals legally able to enter binding contracts under Malaysian law.

Not for use by minors without adult supervision.

User Responsibilities

Your actions on our platform must respect others and ensure secure transactions.

• Provide accurate information for all orders and support requests
• Maintain confidentiality of your login details and order history
• Report suspected misuse or security issues promptly
• Comply with local laws and platform guidelines at all times

Prohibited Activities

Certain activities are not permitted on our site.

• Posting offensive, misleading, or illegal content in any form
• Impersonating others or misrepresenting your identity
• Attempting to access restricted website areas without authorization
• Disrupting service operation by technical means or abuse
• Using the site to send unauthorized promotional materials or spam

Intellectual Property Rights

All materials on this website—including product images, text, and layouts—belong to Jostervia or licensors. These may not be reproduced, modified, or distributed without permission.

User-Provided Content

Content you submit must be lawful, accurate, and not infringe on rights of others. We may remove inappropriate content at our discretion.

Your Privacy Commitment

Your personal data is managed as outlined in our Privacy Policy. Read it for details about data collection, use, and protection. View our Privacy Policy

Legal Disclaimer Statement

Service is provided “as is” without express or implied warranty regarding availability, accuracy, or suitability.

Limitation of Liability

Jostervia will not be responsible for indirect, incidental, or consequential damages arising from website use or order issues.

Indemnification

You agree to indemnify Jostervia from claims arising from your misuse or violation of terms while using our site.

Resolving Disputes and Complaints

Efforts shall be made to solve disputes amicably. Disputes not resolved informally may go to the appropriate courts.

Applicable Law and Jurisdiction

Malaysian laws apply to disputes and interpretation of these terms.

Terminating Access

We reserve the right to suspend or terminate your account or service access at any time for rule violations.

Updates to Terms

These terms may be modified. Continued use indicates acceptance of changes. Updated terms will be posted here.

Severability

If a term is found invalid, other terms remain effective and enforceable.

Entire Agreement

These terms, with referenced policies, form the full agreement between you and Jostervia for website use.

Contact for Terms

Please email or call us with questions about these Terms and Conditions.